Transitioning Operations To Community Response Centers

March 18, 2020
by The YMCA of Memphis & the Mid-South

Effective: March 18th, 2020 at 8:00 p.m.

- The YMCA of Memphis & the Mid-South locations will suspend operations until further notice.


Dear Valued Member,

Like our entire nation, our YMCA continues to monitor the ongoing developments associated with the community spread of COVID-19, which is prompting us to make some unprecedented decisions. 

Due to the ongoing public health emergency presented by the COVID-19 virus outbreak, we will be temporarily suspending operations of all YMCA of Memphis & the Mid-South membership center locations effective at the close of business on March 18, 2020. We anticipate this closure will last at least two weeks, but we will adapt our plans based on the best and latest guidance from the CDC and local public health officials.

We arrived at this difficult decision based on the latest CDC guidance and in consultation with local public health officials. As a nonprofit community service organization, the Y’s top priority will always be your health and the health of our community. Our goal with this temporary closure is to do our part in trying to limit the spread of COVID-19 in our community before it threatens to overwhelm our public health system, while continuing to focus our resources on providing services to our healthcare workers, first responders, and those most vulnerable in our community.

 

Digital wellness options available

We want you to know how much we at the Y regret the inconvenience this temporary closure may cause you. Even while our doors are closed, please know the Y wants to continue to be a resource for you as you seek to maintain your health and well-being during this challenging time. Toward that end, we would encourage you to visit our website and other digital channels, where you will find free wellness resources including online group fitness classes from Les Mills and our national YMCA 360 initiative, workout routines and much more.

 

More than ever, your membership matters

As we work to continue to serve you, I have an urgent request for you: Please stay with us during this difficult time and keep your membership active. 

By continuing to pay your membership fee, you will allow us to maintain the financial resources needed to focus our time, people and energies to where our community needs it most. In particular, our Y is focused on the following key initiatives:

  • Aligning with community partners regarding child care needs for healthcare workers, first responders and “essential” employees protecting our community

Learn More

  • Engaging our food partners to continue providing meals to targeted high-need populations

Learn More

  • Continuing support for our members virtually by providing access to online health resources

Learn More

Financial assistance available

We know many of you may be experiencing significant hardship during this crisis. If so, I encourage you to seek membership financial assistance available through our charitable Open Doors program.

If you have any membership questions, please contact customer support center via email: customersupport@ymcamemphis.org

 

 

We’re better together

The YMCA of Memphis & the Mid-South has been a steady presence for over 165 years, supporting the community throughout both good and challenging times. It is now more than ever that we are committed to serving you and those in our community and make decisions in line with our mission to promote healthy living, youth development, and social responsibility.

Thank you again for being a part of the Y, and we will be sure to provide further updates as new information, including a potential reopening date, becomes available.

With Gratitude,

Jerry Martin

President and CEO
YMCA of Memphis & the Mid-South