Program Information



How to Qualify For Free Care

1. Essential Workers in Tennessee - Covers All-day Care (6:30 a.m. - 6:00 p.m.)

The TN Department of Human Services has agreed to fund Virtual Learning and the YMCA Before/Afterschool childcare services for essential workers. This funding is available for children ages 5-12 years. For a full list of positions that qualify as Essential Workers, CLICK HERE.

2. DHS Vouchers

The YMCA will be accepting DHS vouchers to cover the cost of Virtual Learning Care. If you do not currently receive DHS vouchers, but feel you may qualify, we encourage you to apply for this funding through the DHS website. We will continue to release new information about our processes regarding acceptance for these vouchers.

3. Other Financial Assistance

If you do not qualify for assistance through your employment as an Essential Worker and you also do not qualify to receive DHS vouchers, you may be eligible for other financial assistance based on your income. 
View the YMCA Fee Assistance Application, here



COVID Check In Procedures

In an abundance of caution, we will be implementing the following procedures for all childcare programs, please allow extra time for dropping your children off.  We recommend that you plan to have an extra 10 minutes to make sure you are on time to work or to a class.  This procedure will include drop-in branch child watch, youth centers, spring break camps, and our early learning centers:

  • Fever and Health Screens:  We will take the temperature of all children and staff before they are allowed to be signed into one of our childcare programs and will be asked a short series of questions to determine if there have been any signs of illness within the past 24 hours.

  • Handwashing: Anyone entering the program space will be required to wash their hands while being supervised by one of our staff members to ensure proper handwashing and reduce the spread of germs.

  • Personal Belongings: Outside toys, stuffed animals, electronic devices, and any other personal belongings will not be allowed in the childcare program areas. Any personal belongings associated with caring for an infant, such as pacifiers will be allowed after it has been sanitized by one of our staff members to prevent outside germs entering program areas.

  • Program Areas: Parents and other staff will not be allowed to enter into the program areas unless in an emergency situation. They will then be required to go through the same screening and handwashing procedure to ensure the safety of the children in our care.  

  • Any child who is experiencing symptoms of fever (greater than 100°F), cough or shortness of breath, runny nose, sore throat, weakness, etc. within the last 24 hours, will not be allowed to check into a childcare program.  



For more information on precautionary safety measures put in place for the COVID-19 pandemic, please see our FAQs.


STEP-BY-STEP Registration Instructions 


If you have any other questions or concerns, please contact
Customer Support is only available (Monday - Friday) 6:00 a.m. - 7:00 p.m. (Saturday) 8:00 a.m. - 6:00 p.m.  (Sunday) 8:00 a.m. - 1:00 p.m.